On the podcast is Bob Klaber.
Dr. Bob Klaber is a Consultant Paediatrician & Director of Strategy, Research & Innovation at Imperial College Healthcare NHS Trust. He has a strong interest in behavioral insights work and leadership development.
Bob is a true role model when it comes to kindness. In the episode, he explains the value of kindness in delivering outstanding care and cultivating kindness in our organizations to deliver better results. I promise you that he has some exciting experiences to share.
On opportunities in healthcare
"Over the last 10-15 years, in England where I work, our healthcare system has been quite systematically unkind."
Show notes and some recommendations from Bob: